Online Business Musings
strategy, mindset and marketing
Service with a smile
To follow up from the last blog, I thought I'd write a little more about customer service. Have you heard the expression: The customer is always right. I ask because a few years ago, I asked that question in a group and it was surprising to see so many people who...
How to lose customers (and referrals)
I recently had the most bizarre experience in a facebook group and figured I'd share it here with you, as a reminder of what not to do as a business owner... In this group, I was replying to another member's post. I said that I was right there with her, being tired...
I made a mistake…
These last few months, I've been recovering from major surgery AND major complications from that surgery. At the same time, I'm still trying to run my business. From the surgery, I have been dealing with "anesthesia brain" or possibly, at this point, I may have moved...
Do this one thing today for your business!
A quick tip to help you build your business... Today, I want you to look at your Facebook profile - your personal page (not your biz!). Do you have your business listed as your workplace? AND... Is it public so that if potential clients or customers take a look at...
Never stop learning
Today I wanted to hop in here with just a really quick note about LEARNING. [prefer to watch the IGTV video - click here] I'm emphasizing learning because someone recently told me that they no longer wanted to learn anything new for their industry. They didn't want to...
What do you value most?
Someone recently asked me what my top 3 values are. It was hard to pick just 3!! But I did narrow it down and one of them was "SERVICE". I work in service of others. To make the world a more happy, healthy and harmonious place. For those of you who don’t know, I’m a...
Hey there !
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